Home > SPA FAQ > I Didn't See Setup Instructions

I Didn't See Setup Instructions

It's possible that the app was not properly installed, which sometimes happens with wireless connections. When you download the app, the instructions will show you how to setup two passcodes right away (one for entry, and the other to recover lost passwords). If you did not see the setup instructions, please delete and re-install the app. Say yes to the permissions that the app asks for because it works better that way.
IMPORTANT>>> Enter a "Password Recovery Number" when asked. Without this, you will be permanently locked out of the app if you forget your password. We recommend using your phone number because it's the easiest number to remember, but you can use any number you wish.
TIP: Download a password management app, or create a fake contact on your phone and use your password as part of the contact info.