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SPA FAQ

If your old password has four digits, enter only the numeric portion of your pas... more

All photos must first be in the “Private Camera Roll” before they can be moved i... more

To enter the app: 1. Clear all numbers from the calculator. 2. Enter your pass... more

To enter the app, enter your pass code followed by the % button. Try every possi... more

Password Reset Using your bio-metrics (Apple devices only) If you're using a de... more

If you are using an Android device with a fingerprint reader, and are using Andr... more

Unfortunately, if you haven’t setup your Recovery Phone Number, we can’t reset y... more

It's possible that the app was not properly installed, which sometimes happens w... more

1. Select a passcode and press the % button to continue. 2. Once setup, enter ... more

If you have setup your passcode without entering a Password Recovery Number, ent... more

To delete videos: 1. Tap "Gallery". 2. Tap "Videos". 3. Find the video that y... more

To Unhide an Image follow these steps: 1. Select "Gallery". 2. Select "Private... more

To transfer photos & videos on your device into the app, follow these steps: ... more

To transfer photos & videos on your device into the app, follow these steps: ... more

(This issue has been resolved since version 1.8. If you are experiencing this is... more

First of all, thanks for caring enough to send us your suggestions! We love hear... more

As with any software, bugs happen. Should you ever need to report a bug to us, h... more

Your phone may be running slowly because you may have too many apps running in t... more

If you're having weird performance issues while using the app, and you don't see... more

If I delete the app, can I recover my data? Before deleting the app you must f... more